To secure your reservation, we require a signed copy of your quote and terms & conditions, along with a credit card for a 50% deposit. The remaining 50% will be charged two weeks before your event.

Yes, delivery fees are determined by the location of your rental. Each municipality in the Metro Vancouver area is priced based on its distance from our main facility in Richmond.

We offer service throughout the entire Lower Mainland, covering areas from Pemberton in the north to Hope in the east, including all surrounding municipalities.

You can add products to your order up until the day before your scheduled delivery, depending on item availability.

Absolutely! We offer a pick-up service at our Richmond location.

For large events, we suggest you call as soon as you have determined your guest list. We carry one of the largest inventory of tents on the west coast, however we are unable to predict who will reserve what and when. For smaller events, usually 3-4 weeks will suffice. Early planning ensures product availability. We do ask for a non-refundable deposit of 50% to confirm a reservation.

Setting up equipment and moving furniture is not included in the delivery fee. Personnel are available if scheduled in advance. If a floorplan is provided, furniture rentals are placed as per direction upon delivery. Please request the set up service at the time of placing the order for us to properly schedule. However, we do install dance floors, flooring, heaters, and flooring!

You do not have to be home for a delivery. However, you must have a protected area for the rentals so that weather damage does not occur. Also, it should be in a secure area as you are responsible for loss etc.

The rates listed are for a one to three day rental. Weekend events are considered one rental period. If you desire to use rental items for a longer period of time, we have weekly and monthly rates.

The renter is responsible for the equipment from the time of receipt until its return. Tables and chairs should be taken down and stacked in one location for easy pickup. Tents must be cleared to ensure our crew can safely and efficiently remove the canopy without any obstructions. Linens and drapery should be packed and placed in the container provided by our team.

We’re always looking for new people to join our team! Please send in your resume to info@cascadetentrentals.com or give us a call at (604)-338-3764 for more information.

To begin, determine how many guests you plan on accommodating at your event. Make sure to consider adding extra space for bars, buffet tables, dance floors or whatever your circumstance may call for. Our tent capacity chart may help with an estimation. One of our experienced tent consultants will then be able to recommend the ideal tent for your event.

Yes! We operate 24 hours a day, 7 days a week, and are happy to accommodate outside of regular business hours for an additional fee.